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Refund policy

Refunds & Order Issues

Your satisfaction matters to us.

At Primetime Protein, we're committed to providing quality products and excellent customer service. If something isn't right with your order, we're here to help.

Refunds

🍫 Food Product Returns
Due to the nature of food products, we cannot accept returns on opened items.

📦 Damaged, Incorrect or Problem Orders
If your order arrives damaged, defective or incorrect, or you experience another issue with your purchase, please contact us within 7 days of delivery. We'll review the issue and work with you to make it right.

What to Include

To help us resolve your request quickly, please provide:

  • Your order number
  • A brief description of the issue
  • Photos of the product and/or packaging, if applicable

Damages & Issues

Please inspect your order when it arrives. If an item is damaged, defective or incorrect, contact us as soon as possible so we can evaluate the issue and provide an appropriate solution.

Quality products. Great service. That's our commitment.

 

Real IngredientsReal IngredientsGreat Taste, No CompromiseGreat Taste, No CompromiseSecure PaymentSecure Payment12g Protein Per Pack Peanut Butter Flavour12g Protein Per Pack Peanut Butter FlavourNo Artificial IngredientsNo Artificial Ingredients20g Protein Per Pack Chocolate Almond Crunch20g Protein Per Pack Chocolate Almond Crunch