Refund policy

 

Refunds

At Primetime Protein, customer satisfaction is important to us.

Due to the nature of food products, we do not accept returns on opened items. 

However, if your order arrives damaged or incorrect or there is an issue with your purchase, please contact us within 7 days of delivery, and we’ll work to make it right.

To request support regarding your order, please contact us with the following:

·      Your order number

·      A description of the issue

·      Photos if applicable

We're committed to providing quality products and excellent customer service.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.