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Primetime Protein FAQ

Real Ingredients. Real Energy.

Fuel Your Day The Clean Way.

Got Questions?

Frequently Asked Questions.

  • All Primetime Protein products are proudly made in Canada.
  • Primetime Protein was created to provide athletes, students, busy professionals, and families with a convenient snack made from ingredients they can recognize and enjoy.
  • Chocolate Peanut Butter: approximately 12g protein per pack Chocolate Almond Crunch: approximately 20g protein per pack
  • Yes. Our protein bites are made with ingredients such as oats, nut butters, whey protein isolate, honey, and chocolate chips.
  • No. We do not use artificial preservatives in our protein bites.
  • Absolutely. Primetime Protein was originally created with athletes in mind and is a convenient snack before practice, after workouts, or on game day.
  • Chocolate Peanut Butter contains: Peanuts Milk (Whey) Chocolate Almond Crunch contains: Almonds Milk (Whey)
  • No. Our contain peanuts and are produced in a facility that handles tree nuts and other allergens.
  • Store in a cool, dry place away from direct sunlight.
  • No. They are shelf-stable and can be stored at room temperature.
  • Our products are best enjoyed before the date printed on the package.
  • Because we use real ingredients, texture can vary slightly depending on temperature and storage
  • We currently ship throughout Canada.
  • Most orders ship within 1 business day and typically arrive within 2–7 business days depending on location.
  • Orders placed before noon Eastern Time are typically shipped the same business day.
  • Once your order ships, you will receive an email containing your tracking information.
  • Free shipping is available on qualifying orders. Current promotions can be found during checkout. Our individual packs always ship free!
  • Subscribers receive recurring deliveries at their selected frequency and save compared to one-time purchases.
  • Yes. You can pause, skip, or cancel your subscription at any time through your account.
  • No. There are no long-term commitments.
  • Visit our "Where to Buy" page to find retail locations near you or order directly from our website.
  • Please contact us through our Contact page for wholesale and retail opportunities.
  • Contact us within 7 days of delivery, and our team will work to resolve the issue.
  • You can reach us through our Contact page or by emailing our customer support team.
  • No, our protein bites do not need to be refrigerated. They are shelf-stable and can be stored at room temperature, making them the perfect on-the-go snack for athletes, travel, and busy schedules.
  • Great question! Our marketing images are professionally styled and optimized for clarity, lighting, and overall presentation to give the best visual experience online. Variations in appearance can occur in real-life photos due to lighting, angles, and production batches—but the product itself remains consistent in quality and ingredients.
Real Ingredients

Simple, quality ingredients chosen for great taste and a satisfying bite.

Free Delivery over $25

Get free local delivery on all orders, no minimum.

Great Taste, No Compromise

Soft, flavour-forward snacks that never sacrifice taste.

Secure Payment

Your payment information is processed securely.

Still Have Questions?

Can't find the answer you're looking for? Reach out to our team — we're happy to help.